Ergonomic Memory Foam Contour Pillow – Ultimate Comfort for Side Sleepers

 At MyZenDream, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely happy with your purchase, we're here to help.

1. Eligibility for Returns

   • Items must be returned within 30 days of the purchase date.
   • Items must be unused, in the original packaging, and in the same condition that you received them.
   • Proof of purchase (order number, receipt, or proof of transaction) is required for all returns.

2. Return Process

   • Contact our customer service team at info@myzendream.com to initiate a return. Provide your order number and reason for return.
   • Our team will provide you with a return authorization and instructions on how to send your item back.
   • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

3. Return Shipping

   • Customers are responsible for return shipping costs unless the item is defective or incorrect.
   • We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

1. Refund Eligibility

   • Approved returns will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
   • If you haven’t received a refund after 10 business days, first check your bank account again, then contact your credit card company or bank. It may take some time before your refund is officially posted.
   • If you’ve done all of this and still have not received your refund, please contact us at info@myzendream.com.

2. Partial Refunds

   • Partial refunds may be granted for items that are not in their original condition, are damaged, or have missing parts for reasons not due to our error.

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at info@myzendream.com.

@myzendream.com. We are committed to resolving any problems and ensuring you have a positive experience with MyZenDream.

Thank you for shopping with us!